Privacy Policy

Last updated: 1 October 2026

A&S Automation ("we", "us") builds and runs WhatsApp AI assistants for real estate businesses ("clients"). This policy explains what information we handle, why, and how it is protected. Website: asprocess.tech. Contact: asautomation.dubai@gmail.com.

1. Information we handle

From website visitors: details you submit in our contact form (name, agency name, WhatsApp number, message).
From our clients: business contact details, WhatsApp Business account details, property listings, and the Google Sheets and Google Calendar they ask us to connect.
From people who message a client's WhatsApp number: the phone number, messages (including voice notes), and details they share such as name, preferred area, property type, budget and viewing time.

2. How we use it

To reply to enquiries on behalf of our client and share matching properties.
To save lead details in the client's own Google Sheet and book viewings in the client's Google Calendar.
To send alerts, reminders, follow-ups and reports that the client has switched on.
To respond to people who contact us through this website.

We do not sell personal information and do not use it for advertising.

3. Google user data

With a client's permission, our service connects to their Google account to read and write Google Sheets (lead and property lists) and to create and update events in Google Calendar (property viewings). We use this access only to provide these features to that client. A&S Automation's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data to train AI models, and we do not share it with third parties except the service providers listed below that are needed to run the service.

4. Service providers

We use: Meta (WhatsApp Business Platform) to send and receive messages; OpenAI to generate replies and transcribe voice notes; Google (Sheets, Drive, Calendar) to store client data; Telegram to deliver alerts to the client's team; and a cloud server (VPS) to run our automation software. Each provider processes data only to deliver its part of the service.

5. Storage and security

Lead data is stored in the client's own Google account. Our automation server keeps short-term logs needed to run and troubleshoot the service. Access is protected by passwords and access tokens and limited to our team.

6. Retention

We keep information for as long as the client uses our service. When a client ends the service, we disconnect their accounts and delete data held on our server within 30 days. Data in the client's own Google account stays under their control.

7. Your choices

If you messaged a business that uses our service, you can ask that business, or us, to see or delete your details. You can reply STOP to marketing messages. To revoke our access to a Google account, visit your Google Account permissions page.

8. Changes

We may update this policy and will change the date above when we do.

9. Contact

A&S Automation · asautomation.dubai@gmail.com